Payments

Security Information that you might find useful.

When placing an order, the address given must be the same as that registered with your credit card company. To process your order more efficiently, we also request a land line telephone number (not a mobile). Please note, we never disclose customer information to any third party.

We use both Sagepay and Paypal as our payment vehicles for our customers security.

SAGEPAY

We’re passionate about the service we offer and that includes our approach to security.  Maintaining your privacy is a priority which is why we use Sage Pay (formerly Protx), a third party payment specialist.  They’re the largest independent payment processor in the UK and are compliant to the highest level in payment card industry data security standards (PCI DSS).  So you can be assured that all the information you enter is safe and secure.

We won’t capture or store your card details and once you have entered your card number into a payment page securely hosted by Sage Pay, all sensitive data is encrypted and sent to the banks for processing.

Once your transaction has been submitted, you will be automatically redirected back to our site where you will receive a confirmation regarding your order.

(Optional)

Through Sage Pay, we have also enabled 3D Secure (Verified by Visa and SecureCode by MasterCard).  This is an additional check to confirm no one but you is using your card.  This box will appear and ask you to enter a selection of characters from your password e.g. first, third and fifth character.  So don’t be alarmed if this additional check appears.

For more information about Sage Pay click here

If you are using our Sage Pay Go product with Direct, this information will not apply as you are responsible for your own security but if you need any help writing your security policy, please contact marketing@sagepay.com.

 PayPal

 
You can pay for items you buy on eBay as well as on hundreds of other leading retail websites, or you can use PayPal to send money quickly and safely to anyone with an email address.
 
You can pay with money held in your PayPal account balance or use another payment method such as a credit card, debit card or your bank account.
 
Once you sign up for a PayPal account, you just need to select PayPal as your payment method when you shop online. Websites that accept PayPal will show the PayPal logo in their checkout. You will be asked to log in to your account with your email address and password to confirm the payment. PayPal never shares your financial information with sellers or retailers.
 
If you receive a payment through PayPal, you will receive an email notification and the money will be credited to your PayPal account. You can then use your PayPal balance to make payments, or you can withdraw the funds to your bank account.
 
It’s free to sign up for a PayPal account. Fees charged are based on who you are sending funds to:
 
Personal payments: Payments to friends or family are free when funded by bank account or PayPal balance. If the payment is funded by credit or debit card then fee is charged to the recipient, however the sender can choose to pay this instead. Please note you must select the ‘Personal’ payment tab within the ‘Send Money’ payment flow to qualify for this rate.
 
Purchase payments: For payments made as a purchase of goods or services, the recipient (seller) will be charged a fee. For more information visit www.paypal.co.uk and click on the ‘Fees’ link at the bottom of any page.
 
PayPal is available worldwide and in all major currencies.

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